Haus Schneeberg

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Uncertain Times

The World has suddenly changed in light of Corona Virus COVID19, and everything that seemed to be certain, no longer is.

The Hochkönig ski resort, along with all other ski resorts in Land Salzburg, closed early on 15th March 2020, to try and contain the spread of the Corona Virus.

All tourist accommodation was ordered to be closed by 16th March.

We are now on restrictive measures in Austria.  All restaurants bars, cafes are closed, and all shops except supermarkets and essentials.  We are only allowed out of the house for the following reasons:

  • To go to work
  • To go to shop for essentials
  • To go and source medical help/ medication
  • To go for a walk, do sports, but only on you own or with someone you live with, and you must stay at least 1m away from others.

This has just been extended until at least 13th April 2020.  These are tough measures, but this is what is needed in these times.  We are therefore currently closed.

Reopening

We hope that we can reopen the beginning of May 2020 to welcome guests to our beautiful region, as long as the restrictions are lifted, and it is safe to do so of course.

We expect many people may want to get out into the open air after being on “Lockdown” for a long period of time.  The Hochkönig area is the perfect place for this, with over 340km of hiking trails, and huge open space, so you can maintain a good distance from other walkers!  If you are seaching some peace, solitude, mindfullness, or just wanting to recharge the batteries, this could be ideal for you!

The mountain lifts are expected to open from 10th May (Natrun in Maria Alm, and Karbachalm gondola in Mühlbach am Hochkönig on 21st May).  The mountain lifts are not busy over the summer period, so you are able to take a gondola up per family / person as required.

See more information about what there is to do here in Summer, and all about Children and familiy activities in the  Hochkönig, and don’t forget that we offer the  Hochkönig Card – read all about it here!

You can see more about the Hochkönig here 

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New Cleaning Regime

In light of the Corona Virus outbreak, we have updated our cleaning regime to include the following:

  • Washing of all keys on departure
  • Steam cleaning of all furnishings
  • Clean of all common contact points daily eg light switches, door handles,
  • Plus the normal cleaning regime, that guests score us very highly on!

Adjusted Cancellation Policy

In light of the Corona Virus Outbreak, and the potential uncertainty over whe we will be able to open again, we have adjusted out cancellation policy for the short term:

  • For all bookings already made for stays in May and June 2020- we are offering you to move your dates, and carry your deposit over to the new dates, should you feel uncomfortable staying over that period
  • For any new bookings in May or June, we are asking for a  deposit of the first night, and are offering a free cancellation up to 1 day before arrival.  If you cancel  more than one day before arrival, we will refund your deposit.
  • If the current restrictions are extended further, we will continue to review our policy in line.  If you do have any concerns, please contact us.

Remember that you will always get the best price and offer overall when you book direct with us at Haus Schneeberg, and you are putting more money back into the local economy, and not giving it to the large corporate online travel agents.

We hope this offers some comfort and certainty in these uncertain times, and we ask all of you at the moment to stay at home and stay safe, and hope to see you very soon.

 

All our best wishes

Jerome and Alison, Haus Schneeberg

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